*FREE Delivery Nationwide - Terms & Conditions

*Delivery included to within 50 km of major centres across Australia.Delivery is to the front gate or nearest accessible point. Remote, island, or difficult-access sites may attract additional costs. Terms and conditions apply.
 

Free delivery applies to Container Homes only.

FREE Delivery does not apply to:

• Steel-frame modular or on-wheels homes.

• Locations requiring barge, ferry, or air freight.

• Remote sites outside a 50 km radius from listed centres.

• Re-deliveries due to site unpreparedness or access failure.
   

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Major Centres Covered (50 km Radius)
 

Free delivery applies to properties located within 50 km of the following major centres:
 

Sydney, Newcastle, Wollongong, Melbourne, Geelong, Ballarat, Brisbane, Gold Coast, Sunshine Coast, Townsville, Perth, Adelaide, Hobart, Devonport, Canberra, Darwin, and Alice Springs.
 

Deliveries outside these zones are subject to additional freight charges, quoted individually.
 

 

Delivery Definition
 

“Reasonable vehicle access” means:

• An all-weather route suitable for a standard side-loader container truck.

• Safe, unobstructed access with adequate turning space and ground stability.

• No overhead obstacles, steep grades, or soft ground that could endanger unloading.
   

If these conditions are not met:

• Nook’s responsibility ends at the nearest accessible point.

• The Client must arrange and pay for cranes, forklifts, or alternate handling to position the home.
   

 

Client Responsibilities

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Clients are responsible for:

• Ensuring site readiness and suitable access on delivery day.

• Organising and paying for cranes or alternate lifting equipment if needed.

• Covering additional transport costs due to poor roads, detours, or route restrictions.

• Managing site preparation, connection fees, and council or authority requirements.

• Paying any storage or holding fees if delivery is delayed due to site inaccessibility or unpreparedness.
   

 

 

Insurance Coverage

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All deliveries include freight forwarders transit insurance for total loss or major structural damage sustained during transport.

 

It does not cover:
Cosmetic or minor transport damage (surface scuffs, small cracks, paint chips or denting).
Damage occurring after delivery (during craning, positioning, or site works).

If damage is reported, Operations will:

1. Assess whether it qualifies as major or cosmetic.
2. Manage insurance claims for major losses.
3. Record minor issues for internal QA but no liability applies.​​